The roof expert will first visit the site and explain all of the different options you have for your new roof. He will show you samples and explain the best features of each material. Once you have a clear idea of all of your options, he’ll recommend one of the materials based on his expertise and what you are looking for.
Once we have all of the information, we will create and send a proposal. This proposal will show you how the roofing process is going to work and the different roofing options (ie. materials, gutters, other special features) you have. Keep an eye out for PandaDoc, as this is the software we use to send our proposals, information sheets and change orders.
After you have read and received the proposal, you can ask any questions you may have to either the roof expert or the rest of our team in the office. Questions related to the roofing materials or the re-roof process should be directed to the roof expert, while questions regarding scheduling, payments, etc. will be directed to our office team.
4 On board
4 On board
Once you sign the proposal, we will add you to our jobs board and keep in touch with you regarding updates related to your project. An information sheet will be sent to you with helpful recommendations for the project, such as needing to remove an antenna for cable service, and making sure we have access to electrical outlets.This is also the time to choose the color of your new roof.
Approximately one week before beginning to work on your roof, our Project and Office Manager will let you know the date we will start, as well as coordinate the entire roofing process with you.
During this step, we will also pull the permit for your project, if necessary. The project manager will set up a meeting with you at the job site and answer any questions before the process begins. Generally speaking, the roofing process goes a little something like this:
- Tear off existing roof: this is the first step of the roofing process, where we remove your existing roof. Before doing it, we will cover the landscaping to avoid damaging it during the process.
- Analysis: The removal of the old roof will also let us inspect the sheathing and internal structure for defects such as termites and damaged wood. We are legally obligated to complete this step as what is under the old roof can affect the new roof once it is installed.
- Substrate replacement: if the substrate is unsatisfactory after roof analysis (due to unevenness, gaps, etc), we will have to discuss your replacement options.The materials we usually use are plywood, OSB and solid sheathing.
- Install specified underlayment: the underlayment is the first layer of material that we install before the exterior layer of roof (shingles, IB, tiles, etc). This layer will extend the life or your new roof keeping the moisture, summer air and cold weather out.
- Installing/replacing flashings: another step we must complete during the underlayment process is to install the pipe flashings, nosing and roof vents that your roof requires. We may use the existing pipes and nosing, or replace them if necessary.
- Valley areas: we will install the materials that cover the valley areas. There are two common types of valleys: California and metal.
- Install Insulation: this step is optional, and may change the order of the roofing process depending on your type of roof. Insulation is thermo resistant to different temperatures and serves three purposes: increases the energy efficiency of your home (which also helps maintain the internal temperature), extends the life of your home by protecting the materials it is made out of, and ultimately saves you money in the long run.
- Exterior layer installation: this layer will reflect the light of the sun off your roof and keep the water outside. The material of this will depend on your project, but can be composition, metal, IB, tile, etc.
- Details: In this step we will inspect the newly installed roof. We will also install the gutters and downspouts as well as clean up the job site.
- Final inspection: This step is completed by the regulating agency (city, county or state, depending on the site’s location). We’ll set up everything for you and insure a smooth process. Most agencies require smoke detectors and carbon monoxide alarms to pass this inspection. While we don’t provide these, we can recommend a contractor to do it. We will send you more information about this step in our “information sheet”.
6 Final steps
6 Final steps
Once your project is completed, we will ensure that you are satisfied with the quality of your new roof. We would also appreciate if you could leave any feedback you have regarding the services provided.